Sussex Telecom respects your privacy, and we are diligent regarding protecting the information we collect from our customers.
Sussex Telecom is the sole owner of the information collected from our customers. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone. We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request, e.g. to supply telecom service, or unless compelled by court order.
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website, in order to:
We take precautions to protect your information. When you submit sensitive information to us, your information is protected both online and offline.
Wherever we collect sensitive information on our website (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.