Help & Support

Support Services Available 7 Days a Week

We offer phone support and email support for all of our services. Our usual turn-around time is within a couple of hours.

Mailing Address

Sussex Telecom Inc.
P.O. Box 56
Stittsville Station Main,
Ottawa, ON, K2S 1A2
Customer Service: (613) 274 - 0606
Customer Service Fax: (613) 727 - 3317
Customer Service Toll Free: 1-888-3-SUSSEX (1-888-378-7739)
Customer Service Toll Free Fax: 1-877-898-7859

Hours of Operation

  • Monday: 9:00AM - 5:00PM
  • Tuesday: 9:00AM - 5:00PM
  • Wednesday: 9:00AM - 5:00PM
  • Thursday: 9:00AM - 5:00PM
  • Friday: 9:00AM - 4:00PM
  • For Emergency Service, call 1-888-3-SUSSEX, Ext 1

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