Requirements:
- Sussex Calling Card
Service Offers:
- A cost-effective way of calling Canada and other countries while traveling or residing overseas.
- Access from 30+ countries with one toll-free number, and more countries to come soon, your Sussex Calling Card simply becomes your gateway to the world.
- Eliminates the need to use unfamiliar foreign telecommunication services.
- Offers the comforting service of language offered in English or French. It's easy to use and a convenient way to stay in touch with the office, family or friends while abroad.
- From a touch-tone phone, dial the access number of the country you are in. See below for a list of access numbers.
- At the prompt, select the language of choice, English or French.
- At the prompt, enter your 10 digit Sussex Calling Card number (authorization code).
- At the prompt, enter your destination number, including 1 + area code, or 011 + country code followed by the # sign.
- If you wish to place another call, do not hang up. Simply press ##.
Please use the Universal International Toll-Free number (UITFN) 800-8678-7739 (11 digits) with its corresponding international country prefix listed below to call any country in the world. For example, to call from the UK, dial 00-800-8678-7739 and then follow the prompts.
|
To call internationally from Canada and the United States or within Canada and the United States, dial the regular Toll-Free number, 1-888-563-3240, listed on the back of your card or swipe your Sussex Calling Card through any pay phone.
To use the following Rate Table, simply click "From" to select the country of the originating call and then click "To" to select the destination. When both locations have been selected, click "Calculate" to find the exact rate. Please note that all calls are billed from placement of the call, not from the connection of the call.
No need to place a call to an operator to find out specific rate information for your international call! Know what that phone call will cost, before you leave home!
Sussex takes telephone fraud very seriously. If a country is experiencing a high level of fraudulent activity, all Sussex Call Canada International calls from that country may be stopped to protect you from unsolicited or unreasonably high charges.
Be sure that you are accessing the Sussex Call Canada International network. You may encounter a hotel that subscribes to a service that re-routes Sussex Call Canada International calls to an alternative carrier. This means that instead of paying Canadian rates, you could end up paying as much as two, three, or more times the Sussex rate.
Your first indication of a problem is that the automated Sussex Call Canada International prompts are not available. A fraudulent service may say that there is a problem with your Calling Card, and ask for a credit card number. Be sure to follow these simple steps to protect yourself from fraud:
- Never give out your calling card number.
- Listen attentively to operator-assisted calls. An automated attendant should answer calls by saying: "Welcome to the Sussex Long Distance Network".
- If you are calling from a hotel, ask the front desk to inform you of the surcharge cost to call a Toll-Free number. Once the call is placed, it is charged at the Sussex rates.
To receive your Sussex Calling Card Pocket Guide that lists the access numbers for countries served by Sussex Call Canada International, please download the PDF printable files:
Sussex Calling Card Pocket Guide
If you don't already have it, you will need to download Adobe Acrobat Reader to view the files.
